Known issues with the Google Earth plugin - Revision history

Pascal: /* PC with Windows */

2013-12-22T23:58:36Z

‎PC with Windows

Pascal: /* Complaints about using the wrong Google Maps API key */

2013-12-22T23:57:08Z

‎Complaints about using the wrong Google Maps API key

Pascal at 20:08, 16 November 2013

2013-11-16T20:08:41Z

Pascal at 18:43, 16 November 2013

2013-11-16T18:43:28Z

Pascal: /* Mac computers with OS X 10.6 or higher */

2013-10-29T17:51:47Z

‎Mac computers with OS X 10.6 or higher

Pascal: /* PC with Windows */

2013-10-29T17:51:11Z

‎PC with Windows

Pascal: /* Complains about using the wrong Google Maps API key */

2013-10-29T17:43:43Z

‎Complains about using the wrong Google Maps API key

Pascal: Created page with "This document list know issues with the Google Earth plugin and offers suggestions on possible solutions. ==Mac computers with OS X 10.6 or higher== ===Complains about using..."

2013-10-29T17:43:28Z

Created page with "This document list know issues with the Google Earth plugin and offers suggestions on possible solutions. ==Mac computers with OS X 10.6 or higher== ===Complains about using..."

New page

This document list know issues with the Google Earth plugin and offers suggestions on possible solutions.

==Mac computers with OS X 10.6 or higher==

===Complains about using the wrong Google Maps API key===
{|
|[[File:GEAPIKeyMissing.png|300px|thumb|right|Fig. 1: Google Earth Plugin not working properly]] [[File:RemoveGEPlugin.png|300px|thumb|right|Fig. 2: Finding Stale Google Earth Plugin in Mac OS X]] If you have a previous version of the Google Earth Plugin installed and you are getting the wrong Google Maps API error message (Fig. 1), you might have to manually manually delete the file "Google Earth Web Plug-in 12-32-08-399.plugin" or similar (Fig. 2). After deleting this file, reinstall the Google Earth Plugin by visiting http://www.google.com/earth/explore/products/plugin.html from within your Google Chrome browser.
|}

==PC with Windows==

@@ Line 24: / Line 24: @@
 ===The Google Earth plugin taking exceptionally long to load===
 After using of the mapping functionality in the InfoEx application extensively, the Google Earth plugin sometime seem to load really slowly or even hang. In this case, please save your work to the local computer (observations: click in the save button; workflows: click on Save & Exit) and completely quite Google Chrome. Ensure that all of the Google Chrome windows are closed to terminate any processes associated with the browser. Then restart the browser and log into the InfoEx application again.
 ==Related documents==
 * [[Troubleshooting overview]]

@@ Line 10: / Line 10: @@
 ===Complaints about using the wrong Google Maps API key===
 {|
-|[[File:GEAPIKeyMissing.png|300px|thumb|right|Fig. 1: Google Earth Plugin not working properly]] [[File:RemoveGEPlugin.png|300px|thumb|right|Fig. 2: Finding Stale Google Earth Plugin in Mac OS X]] If you have a previous version of the Google Earth Plugin installed and you are getting the wrong Google Maps API error message (Fig. 1), you might have to manually manually delete the file "Google Earth Web Plug-in 12-32-08-399.plugin" or similar (Fig. 2). After deleting this file, reinstall the Google Earth Plugin by visiting http://www.google.com/earth/explore/products/plugin.html from within your Google Chrome browser.
+|[[File:GEAPIKeyMissing.png|300px|thumb|right|Fig. 1: Google Earth Plugin not working properly]] [[File:RemoveGEPlugin.png|300px|thumb|right|Fig. 2: Finding Stale Google Earth Plugin in Mac OS X]] If you have a previous version of the Google Earth Plugin installed and you are getting the wrong Google Maps API error message (Fig. 1), you need to update your Google Earth Plugin. Complete the following steps to force update their Google Earth plugin:
 |}

← Older revision		Revision as of 20:08, 16 November 2013
Line 17:		Line 17:
	===The Google Earth plugin taking exceptionally long to load===		===The Google Earth plugin taking exceptionally long to load===
	After using of the mapping functionality in the InfoEx application extensively, the Google Earth plugin sometime seem to load really slowly or even hang. In this case, please save your work to the local computer (observations: click in the save button; workflows: click on Save & Exit) and completely quite Google Chrome. Ensure that all of the Google Chrome windows are closed to terminate any processes associated with the browser. Then restart the browser and log into the InfoEx application again.		After using of the mapping functionality in the InfoEx application extensively, the Google Earth plugin sometime seem to load really slowly or even hang. In this case, please save your work to the local computer (observations: click in the save button; workflows: click on Save & Exit) and completely quite Google Chrome. Ensure that all of the Google Chrome windows are closed to terminate any processes associated with the browser. Then restart the browser and log into the InfoEx application again.
		+
		+	==Related documents==
		+	* [[Troubleshooting overview]]

← Older revision		Revision as of 18:43, 16 November 2013
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		+	__NOTOC__
		+
	This document list know issues with the Google Earth plugin and offers suggestions on possible solutions.		This document list know issues with the Google Earth plugin and offers suggestions on possible solutions.

← Older revision		Revision as of 17:51, 29 October 2013
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	==Mac computers with OS X 10.6 or higher==		==Mac computers with OS X 10.6 or higher==
		+
		+	===The Google Earth plugin taking exceptionally long to load===
		+	After using of the mapping functionality in the InfoEx application extensively, the Google Earth plugin sometime seem to load really slowly or even hang. In this case, please save your work to the local computer (observations: click in the save button; workflows: click on Save & Exit) and completely quite Google Chrome. Ensure that all of the Google Chrome windows are closed to terminate any processes associated with the browser. Then restart the browser and log into the InfoEx application again.

	===Complaints about using the wrong Google Maps API key===		===Complaints about using the wrong Google Maps API key===

← Older revision		Revision as of 17:51, 29 October 2013
Line 9:		Line 9:

	==PC with Windows==		==PC with Windows==
		+
		+	===The Google Earth plugin taking exceptionally long to load===
		+	After using of the mapping functionality in the InfoEx application extensively, the Google Earth plugin sometime seem to load really slowly or even hang. In this case, please save your work to the local computer (observations: click in the save button; workflows: click on Save & Exit) and completely quite Google Chrome. Ensure that all of the Google Chrome windows are closed to terminate any processes associated with the browser. Then restart the browser and log into the InfoEx application again.

@@ Line 3: / Line 3: @@
 ==Mac computers with OS X 10.6 or higher==
-===Complains about using the wrong Google Maps API key===
+===Complaints about using the wrong Google Maps API key===
 {|
 |[[File:GEAPIKeyMissing.png|300px|thumb|right|Fig. 1: Google Earth Plugin not working properly]] [[File:RemoveGEPlugin.png|300px|thumb|right|Fig. 2: Finding Stale Google Earth Plugin in Mac OS X]] If you have a previous version of the Google Earth Plugin installed and you are getting the wrong Google Maps API error message (Fig. 1), you might have to manually manually delete the file "Google Earth Web Plug-in 12-32-08-399.plugin" or similar (Fig. 2). After deleting this file, reinstall the Google Earth Plugin by visiting http://www.google.com/earth/explore/products/plugin.html from within your Google Chrome browser.