Difference between revisions of "Main Page"

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(I need help!)
(I need help!)
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#'''I want steps to solve my own problem. Go to [[Documentation overview]] and [[Troubleshooting overview]]'''
 
#'''I want steps to solve my own problem. Go to [[Documentation overview]] and [[Troubleshooting overview]]'''
 
#'''I have tried to solve my issue but still need help. [mailto:infoex@canadianavalancheassociation.zendesk.com Email a support request to infoex@canadianavalancheassociation.zendesk.com]''' <br/>When you submit a ticket, please provide the following information:
 
#'''I have tried to solve my issue but still need help. [mailto:infoex@canadianavalancheassociation.zendesk.com Email a support request to infoex@canadianavalancheassociation.zendesk.com]''' <br/>When you submit a ticket, please provide the following information:
#* What operation are you working for?
+
#* The operation you are working for
 
#* The steps to recreate your issue
 
#* The steps to recreate your issue
#* What operating system you are on and what version of Google Chrome you have
+
#* What operating system and browser you are using
 +
#* How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
 
#'''There is a serious issue and I need to speak to someone. [[Contact Page]]'''
 
#'''There is a serious issue and I need to speak to someone. [[Contact Page]]'''
 
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Revision as of 20:31, 3 December 2013

What's new?

Visit What's new to see a list of the feature improvements in the latest release of the InfoEx application.

I need help!

First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.

  1. I want steps to solve my own problem. Go to Documentation overview and Troubleshooting overview
  2. I have tried to solve my issue but still need help. Email a support request to infoex@canadianavalancheassociation.zendesk.com
    When you submit a ticket, please provide the following information:
    • The operation you are working for
    • The steps to recreate your issue
    • What operating system and browser you are using
    • How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
  3. There is a serious issue and I need to speak to someone. Contact Page

General InfoEx information