Difference between revisions of "Main Page"

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<seo title="InfoEx Help Information" metakeywords="google-site-verification" metadescription="PorWQ3_Jd8NVfkyKN_HcVR9to-fl-66p8BV-2BrJ4ds" />
 
==What's new?==
 
* Visit [[What's new 2014-15|What's new]] to see a list of the feature improvements in the latest release of the InfoEx application.
 
 
 
==I need help!==
 
==I need help!==
 
First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.
 
  
 
<div class="IssueNoImage">
 
<div class="IssueNoImage">
#'''I want steps to solve my own problem. Go to [[Documentation overview]] and [[Troubleshooting overview]]'''
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#'''I want steps to solve my own problem.'''<br/>Go to [[Documentation overview]] and [[Troubleshooting overview]]. [https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos
#'''I have tried to solve my issue but still need help. Email a support request to [mailto:infoex@canadianavalancheassociation.zendesk.com infoex@canadianavalancheassociation.zendesk.com]''' <br/>When you submit a ticket, please provide the following information:
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#'''I have tried to solve my issue but still need help. Email a support request to [mailto:support@avalancheassociation.atlassian.net support@avalancheassociation.atlassian.net]''' <br/>When you submit a ticket, please provide the following information:
 
#* The operation you are working for
 
#* The operation you are working for
 
#* The steps to recreate your issue
 
#* The steps to recreate your issue
 
#* What operating system and browser you are using
 
#* What operating system and browser you are using
 
#* How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
 
#* How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
#'''There is a serious issue and I need to speak to someone. [[Contact Page]]'''
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#'''There is a serious issue and I need to speak to someone urgently. [[Contact Page]]'''
 
</div>
 
</div>
  
 
==General InfoEx information==
 
==General InfoEx information==
 +
 +
*[https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos
 +
 
*[https://www.avalancheassociation.ca/?Subscriber_Info Subscriber Information]
 
*[https://www.avalancheassociation.ca/?Subscriber_Info Subscriber Information]
  
*[http://infoexhelp.avalanche.ca/images/8/8e/Conceptual_Model_of_Avalanche_Hazard_Final.pdf Conceptual Model of Avalanche Hazard]
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*[http://infoexhelp.avalancheassociation.ca/images/8/8e/Conceptual_Model_of_Avalanche_Hazard_Final.pdf Conceptual Model of Avalanche Hazard]
  
 
*[http://c.ymcdn.com/sites/www.avalancheassociation.ca/resource/resmgr/Standards_Docs/OGRS2014web.pdf 2014 Version of OGRS (PDF)]
 
*[http://c.ymcdn.com/sites/www.avalancheassociation.ca/resource/resmgr/Standards_Docs/OGRS2014web.pdf 2014 Version of OGRS (PDF)]

Revision as of 10:00, 13 July 2017

I need help!

  1. I want steps to solve my own problem.
    Go to Documentation overview and Troubleshooting overview. [1] Click to watch the help videos
  2. I have tried to solve my issue but still need help. Email a support request to support@avalancheassociation.atlassian.net
    When you submit a ticket, please provide the following information:
    • The operation you are working for
    • The steps to recreate your issue
    • What operating system and browser you are using
    • How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
  3. There is a serious issue and I need to speak to someone urgently. Contact Page

General InfoEx information

  • [2] Click to watch the help videos