Difference between revisions of "Main Page"

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==I need help!==
  
==I Need Help==
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<div class="IssueNoImage">
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#'''I want steps to solve my own problem.'''<br/>Go to [[Documentation overview]] and [[Troubleshooting overview]]. [https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos
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#'''I have tried to solve my issue but still need help. Email a support request to [mailto:support@avalancheassociation.atlassian.net support@avalancheassociation.atlassian.net]''' <br/>When you submit a ticket, please provide the following information:
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#* The operation you are working for
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#* The steps to recreate your issue
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#* What operating system and browser you are using
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#* How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
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#'''There is a serious issue and I need to speak to someone urgently. [[Contact Page]]'''
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</div>
  
First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.
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==General InfoEx information==
  
<div class="IssueNoImage">
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*[https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos
#'''I want steps to solve my own problem. Go to [[Documentation overview]] and [[Troubleshooting overview]]'''
 
#'''I have tried to solve my issue but still need help. [mailto:infoex@canadianavalancheassociation.zendesk.com Submit a support ticket]
 
#'''There is a serious issue and I need to speak to someone. [[Contact Page]]'''
 
</div>
 
  
==General InfoEx Information==
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*[https://www.avalancheassociation.ca/?Subscriber_Info Subscriber Information]
*[http://infoexhelp.avalanche.ca/images/f/f7/Industry_Services_definitions_and_rates_2013-14.pdf Industry Services Definitions and Rates]
 
  
*[http://infoexhelp.avalanche.ca/images/9/92/Fillable_Infoex_Subscription_Agreement_2013.14_Final.pdf InfoEx Subscriber Agreement]
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*[https://cdn.ymaws.com/www.avalancheassociation.ca/resource/resmgr/infoex/2019/cmah_poster_for_caa_-_final_.pdf Conceptual Model of Avalanche Hazard Summary]
  
*[http://infoexhelp.avalanche.ca/images/0/05/Fillable_2013-14_InfoEx_Subscription_Activation_Form_final.pdf InfoEx Activation Form]
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*[https://cdn.ymaws.com/www.avalancheassociation.ca/resource/resmgr/infoex/2019/statham2018_article_aconcept.pdf Conceptual Model of Avalanche Hazard Full Paper]
  
*[http://infoexhelp.avalanche.ca/skins/common/images/icons/fileicon-pdf.png.pagespeed.ce.mIS9lTbFek.png]
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*[https://c.ymcdn.com/sites/www.avalancheassociation.ca/resource/resmgr/standards_docs/OGRS2016web.pdf 2016 Version of OGRS (PDF)]
  
*[http://infoexhelp.avalanche.ca/wiki/File:Conceptual_Model_of_Avalanche_Hazard_Final.pdf]
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*[https://avalancheassociation.sharepoint.com/:w:/g/EbhsL26C-o9Im8dz6xq7Mw0B3awdyzIJxMNUZR1NnrgyjQ?e=5jfPpi InfoEx Abbreviations Wiki] Subscribers are encouraged to edit this.

Revision as of 13:35, 22 November 2018

I need help!

  1. I want steps to solve my own problem.
    Go to Documentation overview and Troubleshooting overview. [1] Click to watch the help videos
  2. I have tried to solve my issue but still need help. Email a support request to support@avalancheassociation.atlassian.net
    When you submit a ticket, please provide the following information:
    • The operation you are working for
    • The steps to recreate your issue
    • What operating system and browser you are using
    • How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
  3. There is a serious issue and I need to speak to someone urgently. Contact Page

General InfoEx information

  • [2] Click to watch the help videos