Difference between revisions of "Resetting the password of your personal InfoEx account if you have forgotten it"

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__NOTOC__
 
__NOTOC__
{{Requirement|UserLevel=All user levels|Connectivity=Online only}}
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{{Requirements|UserLevel=All user levels|Connectivity=Online only}}
  
 
This document describes how to reset or change the password for your personal InfoEx account.
 
This document describes how to reset or change the password for your personal InfoEx account.
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==Step-by-step description==
 
==Step-by-step description==
  
<table style="border-spacing:10px;">
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{|class="TblSteps"
<tr>
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|-
<td style="width:30px; vertical-align:text-top; text-align:right;">1.</td>
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|class="StepNum" |1.
<td>Visit {{InfoExURL}} and click on the 'Forgot password' link on the login page.</td>
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|Visit {{InfoExURL}} and click on the 'Forgot password' link on the login page.
</tr>
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|-
<tr>
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|class="StepNum" |2.
<td style="width:30px; vertical-align:text-top; text-align:right;">2.</td>
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|Your will be redirected to {{UserAdminURL|forgot}} of the CAA user administration system.
<td>Your will be redirected to {{UserAdminURL|forgot}} of the CAA user administration system.</td>
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|-
</tr>
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|class="StepNum" |3.
<tr>
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|Enter your existing username/email address into the text field and click on {{ButtonGrey|Reset Password}}.
<td style="width:30px; vertical-align:text-top; text-align:right;">3.</td>
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|-
<td>Enter your existing username/email address into the text field and click on <span class="ButtonGrey">Reset Password</span>.</td>
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|class="StepNum" |4.
</tr>
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|Check your inbox for an email from the Canadian Avalanche Association (admin@avalanche.ca) with the subject line 'Canadian Avalanche Association: Password Reset Request'.
<tr>
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|-
<td style="width:30px; vertical-align:text-top; text-align:right;">4.</td>
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|class="StepNum" |5.
<td>Check your inbox for an email from the Canadian Avalanche Association (admin@avalanche.ca) with the subject line 'Canadian Avalanche Association: Password Reset Request'.</td>
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|Click on the link provided to you in this email. You will then be directed to a webpage on the CAA user administration system for resetting your password. The field 'Reset code' will automatically be prefilled with a unique identification code that has been created for you for this transaction.
</tr>
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|-
<tr>
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|class="StepNum" |6.
<td style="width:30px; vertical-align:text-top; text-align:right;">5.</td>
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|Enter your new password both into the 'Password' and the 'Password Confirmation' fields.
<td>Click on the link provided to you in this email. You will then be directed to a webpage on the CAA user administration system for resetting your password. The field 'Reset code' will automatically be prefilled with a unique identification code that has been created for you for this transaction.</td>
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|-
</tr>
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|class="StepNum" |7.
<tr>
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|Click on {{ButtonGrey|Verify}} to submit your new password. You will immediately get a confirmation messages in the browser window saying that your password has been reset. In addition, you will receive a confirmation message by email.
<td style="width:30px; vertical-align:text-top; text-align:right;">6.</td>
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|-
<td>Enter your new password both into the 'Password' and the 'Password Confirmation' fields.</td>
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|class="StepNum" |8.
</tr>
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|Visit {{InfoExURL}} again and log in with your new password.
<tr>
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|}
<td style="width:30px; vertical-align:text-top; text-align:right;">7.</td>
 
<td>Click on <span class="ButtonGrey">Verify</span> to submit your new password. You will immediately get a confirmation messages in the browser window saying that your password has been reset. In addition, you will receive a confirmation message by email.</td>
 
</tr>
 
<tr>
 
<td style="width:30px; vertical-align:text-top; text-align:right;">1.</td>
 
<td>Visit {{InfoExURL}} again and log in with your new password.</td>
 
</tr>
 
</table>
 
  
 
==Related documents==
 
==Related documents==

Revision as of 14:50, 18 October 2013


REQUIREMENTS
Permission All user levels
Connectivity Online only

This document describes how to reset or change the password for your personal InfoEx account.

Step-by-step description

1. Visit https://infoex.avalancheassociation.ca/ and click on the 'Forgot password' link on the login page.
2. Your will be redirected to http://user.avalanche.ca/#/forgot of the CAA user administration system.
3. Enter your existing username/email address into the text field and click on Reset Password.
4. Check your inbox for an email from the Canadian Avalanche Association (admin@avalanche.ca) with the subject line 'Canadian Avalanche Association: Password Reset Request'.
5. Click on the link provided to you in this email. You will then be directed to a webpage on the CAA user administration system for resetting your password. The field 'Reset code' will automatically be prefilled with a unique identification code that has been created for you for this transaction.
6. Enter your new password both into the 'Password' and the 'Password Confirmation' fields.
7. Click on Verify to submit your new password. You will immediately get a confirmation messages in the browser window saying that your password has been reset. In addition, you will receive a confirmation message by email.
8. Visit https://infoex.avalancheassociation.ca/ again and log in with your new password.

Related documents


Functionality tested by

  • Oct. 15: Pascal Haegeli