Difference between revisions of "Main Page"

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==What's new?==
 
* Visit [[What's new 2015-16|What's new]] to see a list of the feature improvements in the latest release of the InfoEx application.
 
 
 
==I need help!==
 
==I need help!==
 
First we encourage you to search the available documentation to try and answer your question. [https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.
 
  
 
<div class="IssueNoImage">
 
<div class="IssueNoImage">
#'''I want steps to solve my own problem. Go to [[Documentation overview]] and [[Troubleshooting overview]]. [https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos'''
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#'''I want steps to solve my own problem.'''<br/>Go to [[Documentation overview]] and [[Troubleshooting overview]]. [https://www.youtube.com/playlist?list=PLLQfb1IND4co4SlNncKq3MmTjOyY_jr8o] Click to watch the help videos
#'''I have tried to solve my issue but still need help. Email a support request to [mailto:infoex@canadianavalancheassociation.zendesk.com infoex@canadianavalancheassociation.zendesk.com]''' <br/>When you submit a ticket, please provide the following information:
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#'''I have tried to solve my issue but still need help. Email a support request to [mailto:support@avalancheassociation.atlassian.net support@avalancheassociation.atlassian.net]''' <br/>When you submit a ticket, please provide the following information:
 
#* The operation you are working for
 
#* The operation you are working for
 
#* The steps to recreate your issue
 
#* The steps to recreate your issue
 
#* What operating system and browser you are using
 
#* What operating system and browser you are using
 
#* How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
 
#* How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
#'''There is a serious issue and I need to speak to someone. [[Contact Page]]'''
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#'''There is a serious issue and I need to speak to someone urgently. [[Contact Page]]'''
 
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*[https://www.avalancheassociation.ca/?Subscriber_Info Subscriber Information]
 
*[https://www.avalancheassociation.ca/?Subscriber_Info Subscriber Information]
  
*[http://infoexhelp.avalancheassociation.ca/images/8/8e/Conceptual_Model_of_Avalanche_Hazard_Final.pdf Conceptual Model of Avalanche Hazard]
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*[https://cdn.ymaws.com/www.avalancheassociation.ca/resource/resmgr/infoex/2019/cmah_poster_for_caa_-_final_.pdf Conceptual Model of Avalanche Hazard Summary]
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*[https://cdn.ymaws.com/www.avalancheassociation.ca/resource/resmgr/infoex/2019/statham2018_article_aconcept.pdf Conceptual Model of Avalanche Hazard Full Paper]
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*[https://cdn.ymaws.com/www.avalancheassociation.ca/resource/resmgr/standards_docs/OGRS2016web.pdf 2016 Version of OGRS (PDF)]
  
*[http://c.ymcdn.com/sites/www.avalancheassociation.ca/resource/resmgr/Standards_Docs/OGRS2014web.pdf 2014 Version of OGRS (PDF)]
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*[https://avalancheassociation.sharepoint.com/:w:/g/EbhsL26C-o9Im8dz6xq7Mw0B3awdyzIJxMNUZR1NnrgyjQ?e=5jfPpi InfoEx Abbreviations Wiki] Subscribers are encouraged to edit this.

Latest revision as of 14:23, 2 December 2021

I need help!

  1. I want steps to solve my own problem.
    Go to Documentation overview and Troubleshooting overview. [1] Click to watch the help videos
  2. I have tried to solve my issue but still need help. Email a support request to support@avalancheassociation.atlassian.net
    When you submit a ticket, please provide the following information:
    • The operation you are working for
    • The steps to recreate your issue
    • What operating system and browser you are using
    • How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
  3. There is a serious issue and I need to speak to someone urgently. Contact Page

General InfoEx information

  • [2] Click to watch the help videos