Difference between revisions of "Help"

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(Support)
 
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==Support==
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First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.
 
First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.
  
*I want steps to solve my problem. Go to [[Documentation Overview]]
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#'''I want steps to solve my own problem. Go to [[Documentation overview]]'''
 
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#'''I have tried to solve my issue but still need help. [https://canadianavalancheassociation.zendesk.com/anonymous_requests/new Submit a support ticket]'''
*I have tried to solve my issue but still need help. [https://canadianavalancheassociation.zendesk.com/anonymous_requests/new Submit support ticket]
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#'''There is a serious issue and I need to speak to someone. [[Contact Page]]'''
  
*There is a serious issue. [[Contact Page]]
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==General InfoEx Information==
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*[http://infoexhelp.avalanche.ca/images/f/f7/Industry_Services_definitions_and_rates_2013-14.pdf Industry Services Definitions and Rates]
  
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*[http://infoexhelp.avalanche.ca/images/9/92/Fillable_Infoex_Subscription_Agreement_2013.14_Final.pdf InfoEx Subscriber Agreement]
  
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*[http://infoexhelp.avalanche.ca/images/0/05/Fillable_2013-14_InfoEx_Subscription_Activation_Form_final.pdf InfoEx Activation Form]

Latest revision as of 23:23, 3 January 2014

Support

First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.

  1. I want steps to solve my own problem. Go to Documentation overview
  2. I have tried to solve my issue but still need help. Submit a support ticket
  3. There is a serious issue and I need to speak to someone. Contact Page

General InfoEx Information