Known issues with the Google Earth plugin

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This document list know issues with the Google Earth plugin and offers suggestions on possible solutions.

Mac computers with OS X 10.6 or higher

Complains about using the wrong Google Maps API key

Fig. 1: Google Earth Plugin not working properly
Fig. 2: Finding Stale Google Earth Plugin in Mac OS X
If you have a previous version of the Google Earth Plugin installed and you are getting the wrong Google Maps API error message (Fig. 1), you might have to manually manually delete the file "Google Earth Web Plug-in 12-32-08-399.plugin" or similar (Fig. 2). After deleting this file, reinstall the Google Earth Plugin by visiting http://www.google.com/earth/explore/products/plugin.html from within your Google Chrome browser.

PC with Windows