Difference between revisions of "Main Page"

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==What's new?==
* Visit [[What's new 2015-16|What's new]] to see a list of the feature improvements in the latest release of the InfoEx application.
==I need help!==
==I need help!==

Revision as of 13:55, 5 June 2017

I need help!

First we encourage you to search the available documentation to try and answer your question. [1] Click to watch the help videos. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.

  1. I want steps to solve my own problem. Go to Documentation overview and Troubleshooting overview. [2] Click to watch the help videos
  2. I have tried to solve my issue but still need help. Email a support request to infoex@canadianavalancheassociation.zendesk.com
    When you submit a ticket, please provide the following information:
    • The operation you are working for
    • The steps to recreate your issue
    • What operating system and browser you are using
    • How and when we can best reach you in case we need more details about your issue or want to coach you through the problem
  3. There is a serious issue and I need to speak to someone. Contact Page

General InfoEx information

  • [3] Click to watch the help videos