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What's new?

• A video recording of this webinar can by found on YouTube at http://youtu.be/y7auB8hHIwA.

Visit What's new to see a list of the feature improvements in the latest release of the InfoEx application.

I need help!

First we encourage you to search the available documentation to try and answer your question. If you do not find the answer you are looking for then we would like you to submit a ticket to our help centre. If there is a serious issue and you need help immediately please contact us directly.

1. I want steps to solve my own problem. Go to Documentation overview and Troubleshooting overview
2. I have tried to solve my issue but still need help. Email a support request to infoex@canadianavalancheassociation.zendesk.com
   When you submit a ticket, please provide the following information:
   • What operation are you working for?
   • The steps to recreate your issue
   • What operating system you are on and what version of Google Chrome you have
3. There is a serious issue and I need to speak to someone. Contact Page

General InfoEx information

• Industry Services Definitions and Rates

• InfoEx Subscriber Agreement

• InfoEx Activation Form

• Conceptual Model of Avalanche Hazard