Resetting the password of your personal InfoEx account if you have forgotten it
Jump to navigation
Jump to search
REQUIREMENTS | |
Permission | All user levels |
Connectivity | Online only |
This document describes how to reset or change the password for your personal InfoEx account.
Step-by-step description
1. | Visit http://infoex.avalanche.ca: and click on the 'Forgot password' link on the login page. |
2. | Your will be redirected to http://www.avalanche.ca:615/index.html#/forgot of the CAA user administration system. |
3. | Enter your existing username/email address into the text field and click on 'Reset Password'. |
4. | Check your inbox for an email from the Canadian Avalanche Association (admin@avalanche.ca) with the subject line 'Canadian Avalanche Association: Password Reset Request'. |
5. | Click on the link provided to you in this email. You will then be directed to a webpage on the CAA user administration system for resetting your password. The field 'Reset code' will automatically be prefilled with a unique identification code that has been created for you for this transaction. |
6. | Enter your new password both into the 'Password' and the 'Password Confirmation' fields. |
7. | Click on the 'Verify' button submit your new password. You will now get a confirmation messages saying that your password has been reset. |
1. | Visit http://infoex.avalanche.ca: again and log in with your new password. |
Related documents
Functionality tested by
- Oct. 15: Pascal Haegeli