Difference between revisions of "Emptying the data cache of your application"
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(Created page with "__NOTOC__ {{Requirements|UserLevel=All user levels|Connectivity=Online only}} This document describes how to reset your InfoEx application if it is not performing in its regu...") |
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==Related documents== | ==Related documents== | ||
| − | * [[ | + | * [[Troubleshooting overview]] |
| − | * [[ | + | * [[Updating to the latest version of the InfoEx application]] |
==Functionality tested by== | ==Functionality tested by== | ||
| − | * Date: Nov. 16: Pascal Haegeli | + | * Date: Nov. 16, 2013: Pascal Haegeli |
| − | |||
[[Category:Super User]][[Category:Operation Administrator]][[Category:Submission Moderator]][[Category:User]] | [[Category:Super User]][[Category:Operation Administrator]][[Category:Submission Moderator]][[Category:User]] | ||
| − | [[Category:Version 3. | + | [[Category:Version 3.4.0]] |
Latest revision as of 18:11, 31 December 2013
| REQUIREMENTS | |
| Permission | All user levels |
| Connectivity | Online only |
This document describes how to reset your InfoEx application if it is not performing in its regular manner any more. Examples of unusual behaviours include:
- blank screen when you start a workflow
If you are experiencing these types of problems, please let us know so that we can track down the issue and make our application better.
Step-by-step description
| 1. | Open your Google Chrome browser. | ||
| 2. | Go to https://infoex.avalancheassociation.ca/clearcache.html and wait for the message that the local cache has been wiped.
| ||
| 3. | Go to https://infoex.avalancheassociation.ca/ to start the InfoEx application again.
|
Related documents
Functionality tested by
- Date: Nov. 16, 2013: Pascal Haegeli
